Frequently Asked Questions
We’ve listed some common questions about our SQft Hub below. If you still need more information, feel free to reach out to our team anytime.
SQFT Hub Services
The completion timeline depends on the package scope and unit condition. Most Ready to Stay packages can be completed within 14 to 30 working days after confirmation with deposit.
Yes. For rental investment units, our setup recommendations are planned based on the targeted tenant profile to improve rental appeal and maximize ROI potential.
For own stay homes, the setup is tailored according to your lifestyle, preferences, daily living needs, and preferred furnishing selections.
Currently, our services are available in Klang Valley only. We are continuously expanding and hope to serve more regions across Malaysia soon.
Simply head over to our “Ready to Stay” page, pick the package that you interested, and click on the WhatsApp link. Our team will review your requirements and contact you within 2 working days.
Here are 3 simple steps:
1. Our consultants will study the property location and identify the most suitable tenant profile.
2. We will share nearby rental market insights and recommendations based on current demand.
3. Choose your preferred furnishing theme while our team recommends practical setups designed for better rental appeal and ROI.
Here are 3 simple steps:
1. Pick the “Signature” package options.
2. Our consultants will discuss your budget, select your preferred furniture, lighting, and furnishing options based on your package category.
3. Then our team will prepare everything between 30 to 60 days depend the unit size, and you can move in without hesitate.
Estimated Completion Timeline:
– Condominium / Apartment / Landed Property: 30–40 working days
Project timeline begins once we receive:
– Property keys
– Renovation permit approval
– 50% deposit payment
Our Ready to Stay packages generally include furnishing essentials such as feature walls, lighting, curtains, ceiling fans, sofas, coffee tables, dining sets, beds, wardrobes, kitchen setups, and selected home appliances.
Package inclusions may vary depending on the selected category and unit type.
We generally recommend a fully furnished setup for better rental performance and stronger long-term ROI potential.
However, partial furnishing requests are still available depending on your project requirements and budget. Our team will advise the most suitable approach based on your goals and property condition.
Warranty
Our warranty covers furniture and selected items supplied and installed by SQft Hub, including lighting, wallpaper, fittings, and installation workmanship.
It depends on the item and warranty coverage. For appliances covered under manufacturer warranty, some suppliers may require customers to send the item directly to their authorized service center.
If you prefer SQft Hub to assist with warranty coordination, inspection arrangement, or follow-up services, a service handling fee may apply depending on the case.
Yes. For appliances supplied by us, we will assist in coordinating the warranty claim process with the respective manufacturer or supplier.
Yes. Basic lighting issues are covered under warranty. We also provide replacement bulbs for normal usage. If the issue continues after bulb replacement, our maintenance team will assist with further inspection.
Yes, subject to inspection by our maintenance team. If the issue is caused by installation defects, it will be covered under warranty.
However, damages caused by external factors, water leakage, misuse, or third-party works are not covered.
Unfortunately, water leakage and external structural issues are not covered under our installation warranty. Our warranty only covers workmanship and installation-related defects.
If the air conditioner was supplied and installed by SQft Hub, we will assist with inspection and warranty support where applicable.
However, damages caused by existing piping conditions, building defects, or third-party installations are not covered.
Yes, subject to inspection by our maintenance team. If the issue is related to installation workmanship or fitting adjustment, our team will assist with the necessary rectification under warranty coverage.
Yes, subject to inspection. If the issue is related to installation workmanship, our team will assist with rectification.
Please note that wall shelves should be used within their recommended weight capacity.
Warranty coverage only applies to appliances supplied under your selected package or quotation. Please refer to your final quotation or package inclusions for details.
Unfortunately, scratches, surface marks, and normal wear and tear are not covered under warranty coverage.
Tenant Management & Rental
Yes. Upon completion of your Ready to Stay setup, we can assist by connecting your unit with area-specialist property agents to help source suitable tenants.
There are no additional charges from SQft Hub for this coordination service. Standard agent commission fees will only apply once a successful rental agreement is secured.
As part of our value-added service, we also provide professional photography for your completed unit to improve online property listings and rental presentation.
While rental market conditions may vary, our setups are planned with rental appeal, tenant demand, and ROI potential in mind.
For newly completed projects, the priority is usually faster rental conversion and reducing vacancy periods. Units furnished according to market demand generally achieve quicker rental results compared to competing listings.
For owners targeting higher benchmark rental rates, we can recommend more premium furnishing setups and styling approaches, although the rental waiting period may be longer depending on market conditions.
Costing & Consultation
You can start by exploring our Ready to Stay solution for a rough pricing reference based on your unit type and size.
Our team will then further discuss your requirements, including any additions, removals, or existing items provided by the developer such as kitchen cabinets, wardrobes, or laundry areas, to recommend the most suitable setup within your budget.
Yes, we provide free quotations based on the information, layout, or measurements shared by the customer. We believe in transparent communication, and any additional upgrades or costs will always be discussed and confirmed before proceeding.
We offer free consultation through Zoom or video call for initial discussion and estimation. Physical site visits may be arranged depending on the project requirements and are subject to terms and conditions. Any applicable charges will be informed in advance.
Other Services
Generally, we do not recommend full furnishing for sale units, as buyer preferences may vary and excessive renovation may not provide the best ROI.
Instead, we usually recommend focusing on essential improvements such as kitchen cabinets, curtains, air conditioning, lighting, and fresh paintwork to improve overall presentation and buyer appeal.
Yes. We also provide interior setup and furnishing solutions for selected commercial spaces including retail shops, cafés, offices, and small business environments.
Simply contact the Elpha Metrics team, and we will assist you with the consultation and planning process.